Track Your Order
Enter your order number and email address to track the status of your order.
Order Status Explained
Here’s what each order status means:
- On Hold: Your order is awaiting payment. Please contact us via live chat or email for payment instructions.
- Processing: Payment has been received, and your order is being prepared for shipment.
- Completed: We’ve finished processing your order, and it has been handed over to the courier for shipping. You will receive courier tracking details via email.
- Failed: Payment was not completed within 24 hours. Please contact us to resolve the issue or place a new order.