Terms and Conditions

Welcome to Herbal Incense USA. By accessing and using our website, you agree to comply with the following terms and conditions.

1. General Use

• Our products are strictly intended for legal use only. Any misuse is strictly prohibited.
• You must be at least 21 years old to purchase from our website.
• We reserve the right to refuse service or cancel orders at our discretion.

2. Orders & Payments

• All orders are subject to availability and acceptance.
• Payments must be completed before order processing. We accept various payment methods as listed at checkout.
• If a payment is not completed within 24 hours, your order may be canceled.

3. Shipping & Delivery

• We ship orders worldwide, but customers are responsible for ensuring that products comply with local laws.
• Delivery times are estimated and not guaranteed. Delays may occur due to unforeseen circumstances.
• We are not responsible for lost or stolen packages once they have been shipped.

4. Returns & Refunds

• All sales are final. We do not accept returns or offer refunds unless an item is damaged or incorrect.
• Refunds are only issued if a product is proven defective or undelivered.
• Customers must report any issues within 48 hours of receiving their order.

5. Limitation of Liability

• We are not liable for any misuse of our products.
• Our maximum liability is limited to the total cost of the order.
• We are not responsible for third-party actions, including delivery services or payment providers.

6. Privacy Policy

• Your privacy is important to us. We do not share personal data with third parties except for order fulfillment.
• By using our website, you consent to our data collection and cookie policies.

7. Changes to Terms

• We reserve the right to update these terms at any time without prior notice.
• Continued use of our website constitutes acceptance of the updated terms.