🔐 Privacy Policy

At Herbal Incense USA, we are committed to protecting your privacy and safeguarding the personal information you share with us. This policy explains what we collect, how we use it, and how your data is kept secure.

1. Information We Collect

When you visit or order from our site, we may collect the following information:

  • Personal Information: Name, email address, shipping address, and contact number.

  • Payment-Related Details: Limited data necessary to complete payment via CashApp, Zelle, Apple Pay, or cryptocurrency (no card processors used).

  • Technical Information: IP address, browser type, time zone, and usage data (via cookies and analytics tools).

2. How We Use Your Information

We use your data solely to:

  • Fulfill and deliver your orders.

  • Communicate with you (e.g., payment instructions, tracking info, support).

  • Improve our website and customer experience.

  • Prevent fraud and ensure security.

  • Comply with legal obligations.

We do NOT sell or share your personal data with third parties.

3. Cookies & Analytics

We use cookies to:

  • Remember your preferences and cart items.

  • Improve website speed and usability.

  • Analyze traffic anonymously to enhance site performance.

You can disable cookies via your browser settings, but this may affect functionality.

4. Data Security

We use secure, encrypted protocols to protect your personal data.
All sensitive information is handled with strict confidentiality and stored only as long as necessary for fulfillment and legal purposes.

5. Third-Party Services

We do not use third-party credit card processors like PayPal, Stripe, or Shopify Payments.

We may use secure third-party tools for:

  • Email communication

  • Order tracking

  • Website analytics

All tools used comply with strict privacy and security standards.

6. Your Rights

You have the right to:

  • Access the data we store about you.

  • Request corrections or deletions.

  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us at
📧 [email protected]

7. Policy Updates

We may update this policy periodically to stay compliant with evolving laws and technology.
All changes will be posted on this page with an updated effective date.

Effective Date: April 16, 2025

8. Contact Us

If you have any questions or concerns about your privacy:

📧 Email: [email protected]
💬 Live Chat: Available 24/7 on our website

Thank you for trusting Herbal Incense USA. Your privacy is our priority—always.